Tag: Keywords

Keyword Research Using Python, RAKE, and Support Chat Transcripts

Over at WordPress.com, our main avenue of customer support is live chat. We previously were on Olark, but has since built out a chat system that we call HappyChat (support folks are referred to as Happiness Engineers). There are a number of excellent features that the development team has built in, but an often underutilized one is chat tagging. If a user joins a chat, and asks about a domain renewal, that chat might be tagged with “domains” or “domain-renewal”; we aren’t very strict on tagging, except in certain circumstances. We can pull out the data we need even if the tagging is a little fuzzy.

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Grow Your Traffic with Keyword Research

Grow Your Traffic with Keyword Research

This post is an introduction for WordPress.com bloggers to the concept of keyword research, with some real-world examples, tools, and step-by-step guidance.

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Backlinking: High PR vs Relevancy

In my most recent research, I’ve come to discover that the high PR versus relevancy debate is less important than most think.

The typical procedure for creating backlinks (from high PR sites) usually goes as follows: pick a keyword or a couple of keywords, start linking from high PR sites, and then wait for the traffic to come in on those keywords via boosted SERP rankings.

The relevant linking is much more drawn out. Join some sort of community, build a relationship, and people will naturally link to you, but most likely from low-PR sites that are usually, in the end, NOT relevant.

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